Privacy Notice - General

At Fadata, we are serious about protecting your privacy; we believe that permission should be at the heart of how we communicate with the people that are searching for and interested in what we do.

Introduction
Fadata is committed to protecting your privacy in accordance with our obligations under data protection legislation. From the 25th May 2018, the main data protection law is the General Data Protection Regulation (GDPR), replacing the Data Protection Act 1998.
This Privacy Policy explains, in this context, what information Fadata collects about you and how it will be used. We aim to be transparent with you when we collect your data and to use it only in ways that you would reasonably expect.

This privacy notice applies to the personal data of consumers that is collected or used by Fadata group or subsidiaries. Fadata appreciates the interest you have shown in our company, products and services by visiting our website, www.Fadata.eu or related communication channels, including, but not limited to, our social media pages and/or channels and blogs (together “Fadata pages”). This privacy notice applies to all the personal data that Fadata collects when you interact with Fadata, such as when you visit our website, when you use the products or services offered by Fadata, when you purchase Fadata products or services, when you subscribe to newsletters, when you contact customer support, and when you interact with Fadata as a business customer, supplier or business partner, etc.

This includes, without limitation, all online and offline collections of all types of personal data.

Raising queries or concerns
This Policy recognises the new rights of individuals under GDPR and describes your choices regarding use, access and correction of your personal information. We have a written policy outlining how Fadata will respond to data subject requests, which you are welcome to review at: www.Fadata.eu/data-subject-rights

If you have any questions, comments, or concerns about data protection please contact us at privacy@fadata.eu

Changes to this privacy notice
The services that Fadata provides are always evolving and the form and nature of the services that Fadata provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this privacy notice from time to time and will post any material revisions on our websites.

We will post a prominent notice on our privacy notice page to notify you of any significant changes to this privacy notice and will indicate at the top of the notice when it was most recently updated. We encourage you to check back often to review the latest version.

Why we ask you to share your Personal Data
We ask you to share your personal data with us for purposes that include, but are not limited to:

• Buying Fadata products and services;
• Receiving information about Fadata products and services;
• Participating in Fadata online communities, including our social media channels/pages and blogs;
• Storing your preferences for future interactions and communications from Fadata;
• Helping us to develop products and services and create campaigns that are designed around you, optimize customer services and continuously improve our website;
• Helping us to improve products and services, and allowing Fadata to keep you informed of, or involve you in the testing of, new products and services;
• Resolving consumer and/or product and services issues;
• Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information, we have collected through cookies or similar techniques regarding your use of the Fadata websites/social media/blogs. For more information on how we use cookies, click here;

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented if required by law.

Information about children
Our website is not aimed at addressing anyone under the age of 13. As such, we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Type of Personal Data we may collect
When you interact with Fadata, purchasing a product or interacting with Fadata via our Fadata pages, e.g. “like us on Facebook”, we may ask for or receive certain data, such as:

• Your name;
• Your email address;
• Your telephone number;
• Your social media profile;
• Your gender;
• Your age;
• Information about the products and services you have purchased;
• Your usage of and activities on our Fadata pages;
• Your interests; and
• Other information related to your online behaviour.

Also, depending on the choices you have made regarding your settings on various social media sites, and your settings on our Fadata pages, certain personal data may be shared with Fadata about your online activities and social media profiles, e.g. interests, marital status, gender, user name, photo, comments you have posted, etc.

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

• Your IP address;
• Your cookie ID;
• Your web browser;
• Your location;
• The web pages you visit on our websites;
• The advertisements you’ve viewed or clicked through;
  etc.

Different ways we collect your Personal Data
You can share your personal data with Fadata in several ways, including, but not limited to:

• Registering a purchase or service;
• Your communications with Fadata. These can be product- or service-related, and may include the contents of your questions to us, or requests that you addressed to us;
• Communicating with one of our Fadata Customer Care representatives by email, phone or in writing;
• Ordering a product or service;
• Participating in a social media activity related to a Fadata promotion, e.g. clicking “like” or “share”;
• Subscribing to a Fadata newsletter;
• Voluntarily participating in product testing or surveys;
• Cookies placed on your computer or mobile device when you visit our websites;
• Social Listening: Fadata may search the Internet for relevant and publicly available content and use it to improve its products or services, resolve consumer issues and provide targeted marketing.

How we use information we collect
We use the information we collect only in compliance with Fadata Data protection policy.

• We never sell Personal Information
• Use of Personal Information: In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalising our website and to improving your engagement with our content; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications, which might include content offers, surveys or training/event details, relating to our business which we think may be of interest to you.
• Use of Navigational Information: We use Navigational Information to operate and improve your experience of our website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Fadata.
• Security of your Personal Information: We use marketing platforms and partner services (ActiveCampaign and SurveyMonkey) that are scrupulous about the safety of the data we store with them, using a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. They secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. You can contact us at privacy@fadata.eu to understand more about the security provisions of the platforms we use.
• Retention of Personal Information: We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information.
• International transfer of information: Where we work with clients outside of the European Economic Area, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy – cognisant of GDPR – shall apply even if we transfer Personal Information to other countries.

Sharing your Personal Data with others
We may share your personal data with service providers, business partners and other third parties, in accordance with the applicable law.

Fadata may also disclose your data to other companies such as IT and communications service providers, testing companies, data management support partners and other parties bearing a necessary relationship for Fadata to provide its services.

When you interact with Fadata as a business customer, supplier or business partner, Fadata may disclose personal data available in reports and other materials provided by you and/or your company pursuant to an engagement with another business partner and/or a supplier.

If we are required by law to obtain your consent, or otherwise believe that your consent is appropriate in the circumstances, we will obtain your consent before we share your personal data.

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Legal bases for processing your personal data
Existing customers data is processed under “Contract”, “Law” and “Legitimate Interest”
Potential customers data is processed under “Consent”

In the majority of circumstances, we will collect and process your personal information via our website, conference events or marketing research using the “Consent” legal processing basis.
For instance, this might relate to an occasion where we offer you more personalised content on our website based on navigational information we’ve collected about your previous interaction with the site. In addition, if you’ve downloaded one of our whitepapers or guides, we are likely (as part of our lead nurturing activity) to send you further blog or content offers that we believe you may also find interesting or helpful.

As part of our marketing activities, we may also occasionally send outreach email campaigns to you as a prospect where we will notify recipients of helpful and educative content that we hope will resonate with their business interests and needs. In all cases, we hope that your interest in this type of tailored B2B content would be a reasonable expectation on our behalf, and remember, you can choose to opt out of these type of emails at any time.

Your Personal rights
Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. For this purpose, we refer you to the Fadata website. Where you can find the links to exercise your rights. On this website you can also pose other privacy questions or file your privacy complaints.

List of available rights: www.Fadata.eu/data-subject-rights

You always have a choice as to whether and how you want to receive communications about our content and services. As inbound marketers, your permission or consent is central to how we engage with you, for example, you will need to specifically opt-in to receive blog notifications from us.

To unsubscribe from our communications
If you ever want to change your contact preferences, or opt out of communications, you can do this at any time by clicking the “update my preferences” or “unsubscribe” link at the bottom of any email from us.

If you choose not to be contacted by us we will never send you marketing communications, but we may keep your details on a ‘suppression list’ to ensure you aren’t contacted.

You may also let us know via our general email privacy@fadata.eu

Do Not Track Signals

Fadata takes privacy and security very seriously and strives to put our website users first in all aspects of our business. Fadata utilizes cookies to help you to get the most out of the Fadata pages.

Please be aware that Fadata currently does not make use of a technical solution that would enable us to respond to your browser’s Do Not Track signals. In order to manage your cookie preferences, however, you may alter the cookie settings in your browser settings at any time. You may accept all, or certain, cookies. If you do disable our cookies in your browser settings, you may find that certain sections of our website(s) will not work. For example, you may have difficulties logging in or making online purchases.

You can find further information on how to alter your cookie settings for the browser that you use from the following list:

https://www.google.com/intl/en/policies/technologies/managing/
http://support.mozilla.com/en-GB/kb/Cookies#w_cookie-settings
http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
http://www.apple.com/safari/features.html#security

Social media
When you participate in various social media forums like Facebook, Twitter, Yammer, Pinterest, Instagram, LinkedIn, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

Fadata is bound by the privacy practices or policies of these third parties, as well as our own, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the Fadata pages), certain personal data may be shared with Fadata about your online activities and social media profiles (e.g. interests, marital status, gender, user name, photo, comments and content you have posted/shared etc.).

Google Analytics
We sometimes use Google Analytics to help us understand how visitors are using and engaging with our website. This again allows us to make improvements to our web services and your online experience. The Google Analytics tracking tool uses a number of cookies to collect information and report website usage statistics and does so without personally identifying individual visitors to Google or Fadata.

The information generated by the cookie about your use of our website will be transmitted and stored by Google on servers in the United States. For more information about Google’s Privacy Policy in regard to Google Analytics, please see www.google.com/analytics/learn/privacy.html

Log Files
Fadata may gather information about your computer hardware and software that is automatically collected by our hosting (SiteGrounds) and marketing platform

(ActiveCampaign), and also by other website analysis software. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), access times and referring website addresses. This information is used by Fadata to maintain and improve quality of our website user experience, and for general statistics regarding use of our website.

Linking to other websites
During your online journey across Fadata websites, you may encounter links to other websites for your convenience and information. These websites may operate independently from Fadata, and may have their own privacy notices, statements or policies. We strongly suggest that you review them to understand how your personal data may be processed in connection with those sites, as we are not responsible for the content of non-Fadata-owned or managed sites, or the use or privacy practices of those sites.

How we protect your personal data
We recognize and take seriously our responsibility to protect the personal data you entrust to Fadata from loss, misuse or unauthorized access. Fadata uses a variety of security technologies and organizational procedures to help protect your personal data. For example, we implement access controls, use firewalls and secure servers, and we encrypt certain types of data, such as financial information and other sensitive data.

How to contact us
Contact us at privacy@fadata.eu